Terms and Conditions
Terms of Service
The use of this site is governed by the policies, terms and conditions set forth below, please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submission of any purchase order to thebrandhub.lk indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by thebrandhub.lk. We at the brandhub.lk reserves the right to make changes to this site and these terms and conditions at any time.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, thebrandhub.lk shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. thebrandhub.lk shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, thebrandhub.lk will be arranging a refund to your credit card.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. thebrandhub.lk reserves the right at any time after receipt of your order to accept or decline your order for any reason. thebrandhub.lk reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. thebrandhub.lk is a seller to end user customers and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by thebrandhub.lk.
Return & Exchange Policy
You may return new, unworn, or unused products in their original box within fourteen (7) days from the date on which the goods were shipped or couriered to you. If the goods have been used, they will be returned to you, and no exchange will be offered. Exchanges do not apply for sale items or discounted items. Once the items are sold items can only be change to another item only and cash refunds are not entitled. thebrandhub.lk regrets its inability to accept merchandise returns due to any reason other than damage in transit or due to a defect in the product. Please contact us at the below e-mail address for all confirmations on returns. E-mail address – [email protected]
Reselling Policy
In order to maintain the exclusivity of thebrandhub.lk fashion wear, we request you not to sell any purchases made through this shopping portal.
Exchanges
Thebrandhub.lk does not allow any exchanges unless otherwise the order has been damaged while on delivery. You may exchange new, unworn, or unused products within seven (7) days from the date on which the goods were shipped or couriered to you.
Delivery Policy
- The Brand Hub deliver the products island wide. Delivery charges of Rupees four hundred and fifty (Rs.450/=) or above shall be applicable for all over orders placed via the website and this will depend on the delivery address location and the weight of the final order.
- The delivery charge will be notified during the checkout process. Bank deposits, cheque payments and gift vouchers will not be accepted at the point of Cash on delivery.
- We usually deliver within 3 to 5 working days of placement of the order. However the delivery timeline would vary for the Orders with multiple items and availability of products.
- Deliveries are not undertaken during the Calendar Holidays and Sundays.
Payment Policy
Payment can be made b using any Visa and Master cards. The facility of Cash on delivery options are available.