Terms and Conditions

Terms and Conditions

Terms of Service
The use of this site is governed by the policies, terms and conditions set forth below, please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submission of any purchase order to thebrandhub.lk indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by thebrandhub.lk. We at the brandhub.lk reserves the right to make changes to this site and these terms and conditions at any time.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, thebrandhub.lk shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. thebrandhub.lk shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, thebrandhub.lk will be arranging a refund to your credit card.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. thebrandhub.lk reserves the right at any time after receipt of your order to accept or decline your order for any reason. thebrandhub.lk reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. thebrandhub.lk is a seller to end user customers and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by thebrandhub.lk.

Return & Exchange Policy
You may return new, unworn, or unused products in their original box within fourteen (7) days from the date on which the goods were shipped or couriered to you. If the goods have been used, they will be returned to you, and no exchange will be offered. Exchanges do not apply for sale items or discounted items. Once the items are sold items can only be change to another item only and cash refunds are not entitled. thebrandhub.lk regrets its inability to accept merchandise returns due to any reason other than damage in transit or due to a defect in the product. Please contact us at the below e-mail address for all confirmations on returns. E-mail address – info@thebrandhub.lk

Reselling Policy
In order to maintain the exclusivity of thebrandhub.lk fashion wear, we request you not to sell any purchases made through this shopping portal.

Exchanges
Thebrandhub.lk does not allow any exchanges unless otherwise the order has been damaged while on delivery. You may exchange new, unworn, or unused products within seven (7) days from the date on which the goods were shipped or couriered to you.

Payment Methods
Credit Card Payments : Payment can be made by using MasterCard, Visa and American Express credit cards. The facility of Cash on Delivery and eZ cash options are available. By placing an order, you consent to payment being charged to your credit card account as provided on the order form. Payment will be debited and cleared from your account before the dispatch of the goods to you. When you pay for your order by card, we carry out certain checks which include obtaining authorization from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies.

By accepting these Conditions, you: Undertake that all the details you provide to us for the purpose of purchasing the goods are correct and that the payment card you are using is your own and that there are sufficient funds to cover the cost of the goods ordered. Authorize us to transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorization from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for other security reasons, such as fraud prevention we shall contact you should any problems occur with the authorization of your card.

Cash on Delivery: When placing the orders, you have the facility of selecting the Cash on Delivery option, where you will have the facility to do the payment when you received the goods. You will have to make arrangements to make the payment to the courier.

Credit card validation: All Visa, Master credit and debit cardholders are subject to validation and authorization checks by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize the payment, you will be notified immediately at the check-out stage. In assessing your purchase request, we may use your information for the prevention and detection of fraud. Your information will remain secure at all times if disclosed. If you believe your particular details are inaccurate, you may amend these details and inform us. VERIFIED BY VISA AND MASTERCARD SECURE CODE – MAKING ONLINE SHOPPING SAFE thebrandhub.lk is working together with Visa and Master cards to offer you a safer and trouble free shopping experience when using your credit card online.